Last updated: May 2025
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, company name, and any business data you input into the Nerve platform.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.
Your business data (leads, goals, content, financials) is used exclusively to power your AI agents and provide personalized insights. We do not sell this data to third parties.
Nerve uses Anthropic Claude AI to process your queries and generate responses. Your messages are sent to Anthropic's API for processing. Please review Anthropic's privacy policy for details on how they handle data. We do not use your data to train AI models.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest.
We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
You have the right to access, correct, or delete your personal data. You may also object to processing, request restriction, or request portability of your data. To exercise these rights, contact us at privacy@nervehq.com.
If you have questions about this Privacy Policy, please contact us at privacy@nervehq.com.